Last updated: 3 October 2026

1. Data Controller

This Privacy Policy explains how personal data is collected and processed through the IS Luxury Car Rent website.

The Data Controller is:

IS Luxury Rent S.r.l.
Piazza Volontari della Libertà 7
Busto Arsizio (VA), Italy
VAT No.: IT10008390964
Email: simone.italiano.ncc@gmail.com

The full registered address will be added once confirmed.

2. Personal Data We Collect

When you use this website or contact us, we may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Selected vehicle
• Pick-up and/or delivery location
• Pick-up and return dates
• Information included in your message
• Any other information you voluntarily provide when requesting information or a quotation

We may also process limited technical information necessary for the operation and security of the website, such as IP address, browser information and technical logs, where applicable.

3. How We Use Your Personal Data

Personal data submitted through the website is used primarily to:

• Respond to enquiries and requests for information
• Check vehicle availability
• Prepare and provide rental quotations
• Organise vehicle rental and delivery requests
• Communicate with you regarding your request
• Provide customer assistance
• Maintain the security and proper operation of the website
• Comply with applicable legal obligations

At present, personal data submitted through the website is not used for newsletters or unrelated promotional communications.

4. Legal Basis for Processing

Depending on the circumstances, personal data may be processed because it is necessary to respond to your request and take steps prior to entering into a contract, to perform a contract with you, to comply with legal obligations, or on the basis of a legitimate interest where permitted by applicable law.

Where consent is legally required for a specific processing activity, your data will only be processed for that purpose after the required consent has been obtained.

5. Request a Quote and Contact Forms

When you submit a request through our website, the information entered into the form is transmitted to IS Luxury Car Rent by email so that our team can respond to your enquiry.

The form may request information such as your chosen vehicle, locations, rental dates, name, telephone number, email address and an optional message.

Please do not include sensitive or unnecessary personal information in the message field.

6. WhatsApp and Telephone

The website provides links that allow users to contact IS Luxury Car Rent by telephone or through WhatsApp.

When you choose to communicate through WhatsApp, your use of that service is also subject to the privacy terms and data processing practices of WhatsApp and its provider.

IS Luxury Car Rent uses information received through WhatsApp or telephone communications to respond to enquiries and manage requested services.

7. Data Retention

Personal data will be retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing rental requests, fulfilling contractual obligations and complying with applicable legal or accounting requirements.

Retention periods may vary depending on the nature of the request and whether a rental agreement is subsequently entered into.

8. Sharing of Personal Data

Personal data is not sold.

Data may be accessible to service providers that support the operation, hosting, maintenance or security of the website where this is necessary to provide their services.

Personal data may also be disclosed where required by law, regulation, court order or a competent public authority.

Where external providers process personal data on our behalf, appropriate data-protection arrangements will be used where required by applicable law.

9. International Data Transfers

Some technology or communication providers used by the website may process data outside the European Economic Area.

Where applicable, transfers of personal data outside the EEA will be carried out using safeguards required under applicable data-protection legislation.

10. Cookies and Similar Technologies

The website may use technical cookies and similar technologies necessary for its operation.

If analytics, advertising, profiling or other non-essential tracking technologies are introduced, users will be provided with appropriate information and, where legally required, those technologies will not be activated before the user has provided consent.

Users will also be provided with the ability to manage their cookie preferences.

Under the Italian Garante’s guidance, technical cookies do not require consent, although users still need to be informed. Profiling and other non-essential tracking technologies generally require prior consent. Garante Privacy

11. Your Data Protection Rights

Subject to the conditions established by applicable law, individuals may have the right to:

• Request access to their personal data
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Request restriction of processing
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent where processing is based on consent, without affecting processing carried out before withdrawal
• Lodge a complaint with the competent data protection supervisory authority

For users in Italy, the competent supervisory authority is the Garante per la protezione dei dati personali.

12. Data Security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or storage over the internet can guarantee absolute security.

13. Third-Party Websites and Services

The website may contain links to external websites or services.

IS Luxury Car Rent is not responsible for the privacy practices of independent third-party websites. Users should review the privacy policies of those services before providing personal information.

14. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary, including when new website features, analytics services, advertising technologies or other data-processing activities are introduced.

The latest version will be made available on this page together with the date of the most recent update.

15. Contact

For questions about this Privacy Policy or to exercise your data-protection rights, please contact:

IS Luxury Rent S.r.l.
Piazza Volontari della Libertà 7
Busto Arsizio (VA), Italy
Email: simone.italiano.ncc@gmail.com
VAT No.: IT10008390964